{"id":189,"date":"2025-08-24T17:36:09","date_gmt":"2025-08-24T15:36:09","guid":{"rendered":"https:\/\/ultratendency.co.jp\/?page_id=189"},"modified":"2026-02-23T09:54:59","modified_gmt":"2026-02-23T08:54:59","slug":"audio-transcription-smart-call-center-automation","status":"publish","type":"page","link":"https:\/\/ultratendency.co.jp\/ja\/audio-transcription-smart-call-center-automation\/","title":{"rendered":"\u97f3\u58f0\u6587\u5b57\u8d77\u3053\u3057\uff06\u30b9\u30de\u30fc\u30c8\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u81ea\u52d5\u5316"},"content":{"rendered":"<div class=\"content-cards-b\">\n\n  <div class=\"content-card-b\">\n    <h3 class=\"content-card-title-b\">AI\u4e3b\u5c0e\u306e\u6587\u5b57\u8d77\u3053\u3057\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u9769\u65b0<\/h3>\n    <p>\u73fe\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001AI\u4e3b\u5c0e\u306e\u6587\u5b57\u8d77\u3053\u3057\u304c\u4e00\u6b21\u5bfe\u5fdc\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u5909\u9769\u3057\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001SIP\u30d9\u30fc\u30b9\u306e\u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306eAI\u642d\u8f09\u97f3\u58f0\u30c6\u30ad\u30b9\u30c8\u5909\u63db\u3067\u5f37\u5316\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u901a\u8a71\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u8a18\u9332\u3068\u3001\u30b5\u30fc\u30d3\u30b9\u6700\u9069\u5316\u306e\u305f\u3081\u306e\u9ad8\u5ea6\u306a\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n  <\/div>\n\n  <div class=\"content-card-b\">\n    <h3 class=\"content-card-title-b\">\u3042\u3089\u3086\u308b\u8a00\u8a9e\u3067\u306e\u901a\u8a71\u306e\u6587\u5b57\u8d77\u3053\u3057\uff06\u5206\u6790<\/h3>\n    <p>\u5f53\u793e\u306eAI\u30e2\u30c7\u30eb\u306f\u591a\u8a00\u8a9e\u6587\u5b57\u8d77\u3053\u3057\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304a\u308a\u3001\u3042\u3089\u3086\u308b\u8a00\u8a9e\u3067\u306e\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u5bb9\u6613\u306b\u51e6\u7406\u3067\u304d\u307e\u3059\u3002\u82f1\u8a9e\u3001\u30c9\u30a4\u30c4\u8a9e\u3001\u30d5\u30e9\u30f3\u30b9\u8a9e\u3001\u65e5\u672c\u8a9e\u3001\u4e2d\u56fd\u8a9e\u3001\u30a2\u30e9\u30d3\u30a2\u8a9e\u306b\u304b\u304b\u308f\u3089\u305a\u3001\u7740\u4fe1\u901a\u8a71\u3092\u6b63\u78ba\u306b\u6587\u5b57\u8d77\u3053\u3057\u30fb\u51e6\u7406\u3057\u3001\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u52b9\u7387\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f01\u696d\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n  <\/div>\n\n  <div class=\"content-card-b\">\n    <h3 class=\"content-card-title-b\">RAG + AI\u306b\u3088\u308b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u901a\u8a71\u51e6\u7406<\/h3>\n    <p>\u691c\u7d22\u62e1\u5f35\u751f\u6210\uff08RAG\uff09\u6280\u8853\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306f\u57fa\u672c\u7684\u306a\u6587\u5b57\u8d77\u3053\u3057\u3092\u8d85\u3048\u305f\u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002AI\u4e3b\u5c0e\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u304c\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u7b54\u3048\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u3001\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u306b\u57fa\u3065\u3044\u3066\u6700\u3082\u95a2\u9023\u6027\u306e\u9ad8\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u6848\u3059\u308b\u3053\u3068\u3067\u3001\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n    <p style=\"margin-top: 12px; line-height: 1.7; opacity: 0.85;\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u5f8b\u7684\u306b\u901a\u8a71\u3092\u53d7\u3051\u4ed8\u3051\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u7b54\u3048\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8907\u96d1\u306a\u554f\u984c\u3092\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5fdc\u7b54\u6642\u9593\u304c\u5927\u5e45\u306b\u77ed\u7e2e\u3055\u308c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u4eba\u54e1\u3092\u5897\u3084\u3059\u3053\u3068\u306a\u304f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002<\/p>\n    <div class=\"content-card-video\">\n      <video controls autoplay muted loop src=\"https:\/\/ultratendency.co.jp\/wp-content\/uploads\/2025\/08\/Video-chat.mp4\"><\/video>\n    <\/div>\n  <\/div>\n\n  <div class=\"content-card-b\">\n    <h3 class=\"content-card-title-b\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6700\u9069\u5316\u3068\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/h3>\n    <p>AI\u306b\u3088\u308b\u6587\u5b57\u8d77\u3053\u3057\u306f\u3001\u5358\u306a\u308b\u97f3\u58f0\u306e\u30c6\u30ad\u30b9\u30c8\u5316\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002\u81ea\u52d5\u5316\u3055\u308c\u305f\u901a\u8a71\u5f8c\u51e6\u7406\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u79c1\u305f\u3061\u306fCRM\u30b7\u30b9\u30c6\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3057\u3001\u901a\u8a71\u3092\u81ea\u52d5\u7684\u306b\u5206\u985e\u3001\u8981\u7d04\u3001\u30bf\u30b0\u4ed8\u3051\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316\u3092\u6539\u5584\u3057\u307e\u3059\u3002<\/p>\n    <p style=\"margin-top: 12px; line-height: 1.7; opacity: 0.85;\">\u3053\u308c\u306b\u3088\u308a\u3001\u30b1\u30fc\u30b9\u89e3\u6c7a\u306e\u8fc5\u901f\u5316\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u624b\u52d5\u4f5c\u696d\u306e\u524a\u6e1b\u3001\u3088\u308a\u52b9\u7387\u7684\u306a\u77e5\u8b58\u7ba1\u7406\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002AI\u642d\u8f09\u306e\u81ea\u52d5\u5316\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u306a\u304c\u3089\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n  <\/div>\n\n  <div class=\"content-card-b\">\n    <h3 class=\"content-card-title-b\">\u672a\u6765\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/h3>\n    <p>\u79c1\u305f\u3061\u306f\u5f93\u6765\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u5b8c\u5168\u306bAI\u642d\u8f09\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306b\u5909\u9769\u3057\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u97f3\u58f0\u6587\u5b57\u8d77\u3053\u3057\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u901a\u8a71\u51e6\u7406\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u77e5\u8b58\u53d6\u5f97\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u306b\u304a\u3044\u3066\u7af6\u4e89\u512a\u4f4d\u3092\u7372\u5f97\u3057\u307e\u3059\u3002<\/p>\n    <p style=\"margin-top: 12px; line-height: 1.7; opacity: 0.85;\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3001IT\u30b5\u30dd\u30fc\u30c8\u3001\u91d1\u878d\u30db\u30c3\u30c8\u30e9\u30a4\u30f3\u3001\u901a\u4fe1\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u3044\u305a\u308c\u306b\u304a\u3044\u3066\u3082\u3001AI\u4e3b\u5c0e\u306e\u6587\u5b57\u8d77\u3053\u3057\u3068\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u5353\u8d8a\u3057\u305fAI\u6d3b\u7528\u578b\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u7d9a\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n  <\/div>\n\n<\/div>\n\n<style>\n.content-cards-b {\n  display: flex;\n  flex-direction: column;\n  gap: 24px;\n  margin-top: 24px;\n}\n\n.content-card-b {\n  border-left: 4px solid transparent;\n  border-image: linear-gradient(to bottom, #048198, #fe523d) 1;\n  padding: 8px 0 8px 24px;\n}\n\n.content-card-title-b {\n  font-size: 1.4rem;\n  font-weight: 700;\n  margin-bottom: 10px;\n  margin-top: 0;\n}\n\n.content-card-b p {\n  margin: 0;\n  line-height: 1.7;\n  opacity: 0.85;\n}\n\n.content-card-video {\n  margin-top: 16px;\n  max-width: 600px;\n  margin-left: auto;\n  margin-right: auto;\n}\n\n.content-card-video video {\n  width: 100%;\n  height: auto;\n  border-radius: 8px;\n}\n<\/style>","protected":false},"excerpt":{"rendered":"<p>Revolutionizing Customer Support with AI-Driven Transcription In modern customer service, AI-driven transcription is transforming first-level call centers. With us, any SIP-based telephony system can be enhanced with real-time AI-powered speech-to-text transcription. This ensures seamless documentation of customer calls and enables advanced analytics for service optimization. Transcribe &amp; Analyze Calls in Any Language Our AI models support multilingual transcription, making it easy to handle customer interactions in any language. Whether in English, German, French, Japanese, Mandarin, or Arabic, we accurately transcribe and process incoming calls, providing businesses with actionable insights and streamlined workflows. RAG + AI for Intelligent Call Handling By integrating Retrieval-Augmented Generation (RAG) technology, customer support teams can go [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-189","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/pages\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":4,"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"predecessor-version":[{"id":596,"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/pages\/189\/revisions\/596"}],"wp:attachment":[{"href":"https:\/\/ultratendency.co.jp\/ja\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}